Managed IT
Proactive monitoring, patching, and help desk support under a flat monthly rate — so your systems stay up and your team stays focused.
Every hour your team spends fighting IT fires is an hour they aren't spending on the business. XOR Services combines 250+ collective years of IT expertise with a disciplined, three-phase engagement model to take day-to-day IT operations off your plate — monitored, documented, and delivered against an SLA you signed off on, at a fraction of the cost of hiring an equivalent in-house team.
How We Deliver Managed IT
Consulting & Environment Assessment
We audit your current environment, uncover risks, and document every system, endpoint, and vendor before proposing a plan.
Design Approval
You review and sign off on the managed services plan — coverage, SLAs, and escalation paths — before we take over day-to-day operations.
Onboarding & SLA Validation
We onboard your environment and validate performance against the response-time and uptime targets defined in your signed plan.
Capabilities
24/7 monitoring, patching, and endpoint security- Help desk support with defined response-time SLAs
- vCIO strategy and budget planning
- Vendor management on your behalf
A Representative Engagement
Regional Manufacturing Company
Outsourced Managed IT Services · Mid-sized manufacturer, ~180 employeesRepresentative engagement illustrating our process and typical results. See more on the Case Studies page.
What Sets Us Apart
Integrity
We deliver what the customer wanted, in the timeframe they expected. No surprises at hand-off.
Accuracy
We gather exactly the right amount of information up front to produce an accurate, customer-approved design.
Cost-Effectiveness
Our lean, fixed-cost model delivers the same result for as much as 70% less than other consulting firms.